Polished Snow Privacy Policy
Last updated May 12, 2026.
Polished Snow, Inc. ("Polished Snow," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you access www.polished-snow.com and related pages, forms, demonstrations, and services (collectively, the "Site").
By using the Site, you acknowledge this Privacy Policy and our Terms of Use.
Information We Collect
Personal Information. We may collect information that identifies or can reasonably be linked to you, including your name, work email address, company name, job title, team size, demo request details, feedback, and any information you choose to submit through forms or other interactive features on the Site.
Usage and Device Information. When you visit or use the Site, we may collect information such as your browser type, device type, referring URL, pages viewed, time and date of access, approximate location derived from technical data, and interactions with the Site. We use this information to operate, secure, and improve the Site.
Cookies and Similar Technologies. We may use cookies or similar technologies to remember preferences, understand usage patterns, and improve the Site. You can usually control cookies through your browser settings, but disabling cookies may affect some features.
Demo and Product Inputs. If you use product demonstrations, reasoning demos, or similar features, we may process the inputs and outputs you provide or generate, including puzzle data, prompts, feedback, and related technical metadata.
How We Use Information
We use Personal Information to respond to demo requests, provide confirmations and follow-up communications, operate and improve the Site, personalize your experience, troubleshoot issues, protect against fraud or misuse, enforce our Terms of Use, comply with law, and communicate with you about Polished Snow.
We may use aggregated or de-identified information to understand usage trends, improve our services, and develop or evaluate technology, including energy-based reasoning models and related systems.
How We Share Information
We do not sell your Personal Information. We may share information with service providers that help us operate the Site and communicate with you, including hosting, analytics, email delivery, infrastructure, security, and AI/API providers. These providers may access Personal Information only as needed to perform services for us.
We may disclose information if we believe in good faith that disclosure is necessary to comply with legal process, enforce our Terms of Use, investigate potential violations, address security or technical issues, or protect the rights, property, or safety of Polished Snow, our users, or the public.
If Polished Snow is involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, your information may be transferred as part of that transaction.
Third-Party Services
The Site may link to third-party websites or use third-party services. This Privacy Policy does not apply to websites or services that we do not control. We encourage you to review the privacy policies of those third parties before providing information to them.
Our Site may use analytics services, email delivery services such as Resend, hosting and deployment providers, and model/API providers used to power product demonstrations. These services process information according to their own terms and privacy practices as well as our instructions where applicable.
How We Protect Information
We use reasonable administrative, technical, and organizational measures designed to protect information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or storage system is completely secure, and we cannot guarantee absolute security.
Your Choices
You may contact us to request access, correction, deletion, or other handling of your Personal Information, subject to applicable law. You may opt out of marketing communications by following unsubscribe instructions in those communications or by contacting us.
We may still send administrative or transactional messages, such as demo confirmations, responses to your requests, security notices, and updates about this Privacy Policy or our Terms of Use.
Children's Privacy
The Site is not directed to children under 13, and we do not knowingly collect Personal Information from children under 13. If you believe we have collected Personal Information from a child under 13, please contact us and we will take appropriate steps to delete it.
International Users
Polished Snow is based in the United States. If you access the Site from outside the United States, your information may be processed in the United States or other jurisdictions where we or our service providers operate. Those jurisdictions may have data protection laws that differ from those in your location.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we may notify you by posting notice on the Site or by other reasonable means. Your continued use of the Site after an update means you acknowledge the updated Privacy Policy.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact us at david@polished-snow.com or by mail at Polished Snow, Inc., 131 Continental Dr, Suite 305, Newark, New Castle County, DE 19713.